Sustenabilitate

"Through manufacturing, we shall contribute towards society and the world." These words from our founder Sakichi Toyoda inspired us when developing our sharpened strategy, which puts quality at the heart of everything we do. It applies to how we work with our business partners, our people, and with the environment.

MAXIMISE QUALITY AND CUSTOMER SAFETY
Our new business strategy focuses on the quality of our products, of our solutions and of the customer experience. Our products gained 26 international design awards in the last 10 years. Our quality experts visit hundreds of suppliers every year to ensure that they are with us on the quality journey. We continue to further strengthen our capabilities in TPS and in operator training as a framework to engage with our customers to enable them to learn from our journey to better quality and safety.

OPTIMISE OPPORTUNITIES FOR OUR PEOPLE TO THRIVE
Through our people strategy we ensure that every local company identifies and addresses local priorities to attract and retain talented people. Since 2014, we have trained over 300 leaders to adopt a more coaching style, to enable people to thrive. Every year we organise several competitions to celebrate excellence in some of our core professions: designers, welders, sales people and service technicians. We are a partner of the EU OSHA campaigns for "Healthy Workplaces" since 2010, and several of our entities have since noticeably improved health and safety performance. Our Toyota Values empower our teams to always find better ways to work.

OPTIMISE OPPORTUNITIES FOR PEOPLE TO THRIVE

The ability to provide you with high-quality products and growing our business depends on the contributions of our people. It’s essential for us to attract, retain and develop qualified employees throughout our organisation. We have therefore developed throughout Europe a harmonised People Strategy, HR organisation and KPIs. This contributes to greater success in creating and sharing best practices in terms of attracting and retaining talent.  

By 2021 every employee will have the tools and empowerment to contribute to the quality strategy. Everyone will receive job-appropriate training and development tools. Already over 5500 technicians are currently enrolled in STEP and ASEC activities, over 3000 factory workers will be part of quality control circles, and every employee will have access to tools such as 5S or project management courses.